{"id":256,"date":"2025-05-21T18:07:45","date_gmt":"2025-05-21T16:07:45","guid":{"rendered":"https:\/\/smattrd.cluster100.hosting.ovh.net\/?page_id=256"},"modified":"2025-09-17T14:57:24","modified_gmt":"2025-09-17T12:57:24","slug":"cgv-smat","status":"publish","type":"page","link":"https:\/\/www.smattraining.com\/fr\/cgv-smat\/","title":{"rendered":"CGV SMAT"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"256\" class=\"elementor elementor-256\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7607cefa e-flex e-con-boxed e-con e-parent\" data-id=\"7607cefa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60a68703 elementor-widget elementor-widget-text-editor\" data-id=\"60a68703\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p><main><p><\/p>\n<div id=\"wrap\" class=\"oe_structure oe_empty\" data-oe-model=\"ir.ui.view\" data-oe-id=\"3665\" data-oe-field=\"arch\" data-oe-xpath=\"\/t[1]\/t[1]\/div[1]\">\n<section class=\"s_text_block pt40 pb40 o_colored_level\" data-snippet=\"s_text_block\" data-name=\"Texte\">\n<div class=\"s_allow_columns container\">\n<p class=\"p1\"><b>CONDITIONS G\u00c9N\u00c9RALES DE VENTE \/ TERMS AND CONDITIONS OF SALE<\/b><b><\/b><\/p>\n<p class=\"p3\">Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente ont pour objet de d\u00e9finir les conditions dans lesquelles sont effectu\u00e9es les prestations de services par S.M.A.T (Special Medics and Tactics) Ltd (ci-apr\u00e8s \u201cS.M.A.T\u201d).<\/p>\n<p class=\"p3\">These general terms and conditions of sale aim to define the terms under which S.M.A.T (Special Medics and Tactics) Ltd (hereinafter \u201cS.M.A.T\u201d) provides its services.<\/p>\n<hr>\n<h3 class=\"wp-block-heading\"><b>1. G\u00c9N\u00c9RALIT\u00c9S \/ GENERAL PROVISIONS<\/b><\/h3>\n<p class=\"p3\">1.1 Toute commande implique l\u2019adh\u00e9sion pleine et enti\u00e8re du client aux pr\u00e9sentes CGV. Aucune condition g\u00e9n\u00e9rale ou particuli\u00e8re figurant dans les documents envoy\u00e9s ou remis par le client ne pourra s\u2019int\u00e9grer aux pr\u00e9sentes.<\/p>\n<p class=\"p3\">Any order implies the client\u2019s full and unconditional acceptance of these terms. No general or specific conditions in documents provided by the client shall override them.<\/p>\n<p class=\"p3\">1.2 Les CGV sont consultables \u00e0 tout moment sur www.smattraining.com. Le client reconna\u00eet avoir accept\u00e9 ces conditions en cliquant sur \u201cCommande avec obligation de paiement\u201d.<\/p>\n<p class=\"p3\">These terms are available on www.smattraining.com. The client acknowledges having accepted them by clicking \u201cOrder with obligation to pay.\u201d<\/p>\n<p class=\"p3\">1.3 Une politique de confidentialit\u00e9 conforme au RGPD est disponible sur le site.<\/p>\n<p class=\"p3\">A GDPR-compliant privacy policy is available on the website.<\/p>\n<hr>\n<h3><b>2. OFFRES \u2013 DEVIS \u2013 COMMANDE \/ OFFERS \u2013 QUOTES \u2013 ORDERS<\/b><\/h3>\n<p class=\"p3\">2.1 Les offres ne sont fermes qu\u2019apr\u00e8s confirmation \u00e9crite.<\/p>\n<p class=\"p3\">Offers become binding only after written confirmation.<\/p>\n<p class=\"p3\">2.2 En l\u2019absence de contrat formel, les \u00e9changes e-mails valent preuve.<\/p>\n<p class=\"p3\">In the absence of a formal contract, email exchanges constitute valid proof of agreement.<\/p>\n<p class=\"p3\">2.3 Un acompte de 50 % est exig\u00e9 \u00e0 la commande.<\/p>\n<p class=\"p3\">A 50% deposit is required upon order.<\/p>\n<p class=\"p3\">2.4 En cas d\u2019annulation par le client :<\/p>\n<p class=\"p3\">In case of cancellation by the client:<\/p>\n<ul>\n<li>\n<p class=\"p1\">50 % de frais apr\u00e8s commande \/ 50% fee after order<\/p>\n<\/li>\n<li>\n<p class=\"p1\">80 % \u00e0 moins de 21 jours \/ 80% if cancelled within 21 days<\/p>\n<\/li>\n<li>\n<p class=\"p1\">100 % si non-pr\u00e9sentation \/ 100% if the client does not show up<\/p>\n<\/li>\n<\/ul>\n<p class=\"p3\">2.5 Toute modification entra\u00eene r\u00e9vision du prix.<\/p>\n<p class=\"p3\">Any change may involve a price adjustment.<\/p>\n<p class=\"p3\">2.6 S.M.A.T&nbsp; peut reporter toute formation avec &lt; 5 inscrits.<\/p>\n<p class=\"p3\">Trainings with fewer than 5 participants may be postponed.<\/p>\n<p class=\"p3\">2.7 Droit de r\u00e9tractation de 14 jours pour consommateurs.<\/p>\n<p class=\"p3\">14-day withdrawal right for consumers, unless service has started with their consent.<\/p>\n<hr>\n<h3><b>3. LIVRAISON \u2013 D\u00c9LAIS \u2013 FORCE MAJEURE \/ DELIVERY \u2013 DELAYS \u2013 FORCE MAJEURE<\/b><\/h3>\n<p class=\"p3\">3.1 Livraison r\u00e9put\u00e9e effectu\u00e9e \u00e0 la premi\u00e8re pr\u00e9sentation.<\/p>\n<p class=\"p3\">Delivery is deemed completed upon first presentation.<\/p>\n<p class=\"p3\">3.2 D\u00e9lais indicatifs. Retards li\u00e9s \u00e0 un cas de force majeure ne donnent droit \u00e0 aucune indemnit\u00e9.<\/p>\n<p class=\"p3\">Delays due to force majeure do not entitle the client to compensation.<\/p>\n<hr>\n<h3><b>4. PRIX \u2013 FACTURATION \u2013 TVA \/ PRICING \u2013 BILLING \u2013 VAT<\/b><\/h3>\n<p class=\"p3\">4.1 Les prix sont en euros. S.M.A.T n\u2019est pas assujettie \u00e0 la TVA.<\/p>\n<p class=\"p3\">Prices are in euros. S.M.A.T&nbsp; is not subject to VAT.<\/p>\n<p class=\"p3\">4.2 Prestations suppl\u00e9mentaires factur\u00e9es en sus.<\/p>\n<p class=\"p3\">Additional services will be invoiced separately.<\/p>\n<hr>\n<h3><b>5. PRESTATIONS \/ SERVICES PROVIDED<\/b><\/h3>\n<p class=\"p3\">5.1 Exemples : formations TECC, ECPO, HEAT, TCCC, CBRN, RAUT, etc.<\/p>\n<p class=\"p3\">Examples: TECC, ECPO, HEAT, TCCC, CBRN, RAUT training, etc.<\/p>\n<p class=\"p3\">5.2 Planning confirm\u00e9 apr\u00e8s r\u00e9ception de l\u2019acompte et validation du devis.<\/p>\n<p class=\"p3\">Scheduling is confirmed upon deposit payment and offer acceptance.<\/p>\n<p class=\"p3\">5.3 Prestations contraires \u00e0 la loi refus\u00e9es.<\/p>\n<p class=\"p3\">Illegal or unethical requests will be refused.<\/p>\n<p class=\"p3\">5.4 Fourniture de mat\u00e9riel = frais suppl\u00e9mentaires.<\/p>\n<p class=\"p3\">Equipment provision may incur extra fees.<\/p>\n<hr>\n<h3><b>6. GARANTIES \u2013 RESPONSABILIT\u00c9 \/ WARRANTIES \u2013 LIABILITY<\/b><\/h3>\n<p class=\"p3\">6.1 Le client garantit que les documents transmis sont libres de droits.<\/p>\n<p class=\"p3\">The client guarantees that provided content is copyright-free.<\/p>\n<p class=\"p3\">6.2 S.M.A.T&nbsp; est uniquement responsable de ses propres prestations.<\/p>\n<p class=\"p3\">S.M.A.T&nbsp; is only liable for its own services.<\/p>\n<hr>\n<h3><b>7. PAIEMENT \/ PAYMENT<\/b><\/h3>\n<p class=\"p3\">7.1 Paiement par virement \u00e0 r\u00e9ception.<\/p>\n<p class=\"p3\">Payment by bank transfer upon invoice.<\/p>\n<p class=\"p3\">7.2 Contestation : dans les 8 jours par courrier recommand\u00e9.<\/p>\n<p class=\"p3\">Disputes must be raised within 8 days by registered letter.<\/p>\n<p class=\"p3\">7.3 Retard = int\u00e9r\u00eats de 3%\/mois + 15% d\u2019indemnit\u00e9 (min. 95 \u20ac).<\/p>\n<p class=\"p3\">Late payment = 3% interest\/month + 15% penalty (min. \u20ac95).<\/p>\n<hr>\n<h3><b>8. R\u00c9CLAMATIONS \/ CLAIMS<\/b><\/h3>\n<p class=\"p3\">Par e-mail ou courrier recommand\u00e9 sous 8 jours.<\/p>\n<p class=\"p3\">Via email or registered letter within 8 days.<\/p>\n<hr>\n<h3><b>9. CONFIDENTIALIT\u00c9 \/ CONFIDENTIALITY<\/b><\/h3>\n<p class=\"p3\">Les deux parties s\u2019engagent \u00e0 garder les informations confidentielles.<\/p>\n<p class=\"p3\">Both parties agree to maintain confidentiality.<\/p>\n<hr>\n<h3><b>10. INSOLVABILIT\u00c9 \/ INSOLVENCY<\/b><\/h3>\n<p class=\"p3\">Tout incident de paiement rend exigibles toutes les sommes dues.<\/p>\n<p class=\"p3\">Any insolvency triggers immediate payment of all outstanding invoices.<\/p>\n<hr>\n<h3><b>11. DROIT APPLICABLE \u2013 LITIGES \/ APPLICABLE LAW \u2013 DISPUTES<\/b><\/h3>\n<p class=\"p3\">Droit irlandais. Tribunaux de Dublin comp\u00e9tents.<\/p>\n<p class=\"p3\">Irish law applies. Dublin courts have exclusive jurisdiction.<\/p>\n<hr>\n<h3><b>12. COORDONN\u00c9ES \/ COMPANY DETAILS<\/b><\/h3>\n<p class=\"p3\">S.M.A.T. (Special Medics and Tactics) LTD<\/p>\n<p class=\"p3\">Company number: (796308)<\/p>\n<p class=\"p3\">Office 2, 12A LOWER MAIN STREET, LUCAN, DUBLIN, K78 X5P8, Ireland<\/p>\n<p class=\"p3\">Email: admin@smattraining.com<\/p>\n<p class=\"p3\">Web: www.smattraining.com<\/p>\n<p class=\"p3\">WhatsApp: +352 691 131 433 \/ +352 691 117 625<\/p>\n<p class=\"p1\"><b>Bank accounts \/ Coordonn\u00e9es bancaires :<\/b><b><\/b><\/p>\n<ul>\n<li>\n<p class=\"p1\">Revolut Bank: IE89 REVO 9903 6073 6319 31&nbsp;<\/p>\n<\/li><li><p class=\"p1\">BIC: REVOIE23&nbsp;<\/p><\/li>\n<\/ul>\n<hr>\n<p class=\"p3\">Version disponible en FR et EN \u2013 Conditions consommateurs en ligne.<\/p>\n<p class=\"p3\">Version available in FR and EN \u2013 Consumer-specific terms available online.<\/p>\n<\/div>\n<\/section>\n<\/div>\n<p><\/p><\/main><p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CONDITIONS G\u00c9N\u00c9RALES DE VENTE \/ TERMS AND CONDITIONS OF SALE Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente ont pour objet de d\u00e9finir les conditions dans lesquelles sont effectu\u00e9es les prestations de [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-256","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.smattraining.com\/fr\/wp-json\/wp\/v2\/pages\/256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smattraining.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.smattraining.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.smattraining.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smattraining.com\/fr\/wp-json\/wp\/v2\/comments?post=256"}],"version-history":[{"count":0,"href":"https:\/\/www.smattraining.com\/fr\/wp-json\/wp\/v2\/pages\/256\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smattraining.com\/fr\/wp-json\/wp\/v2\/media?parent=256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}